A case study in instructional design and real-time course optimization.
1. Needs Analysis
[Describe how you assessed the needs of your students and the curriculum requirements]
2. Learning Objectives
[List the key learning objectives you established for the course]
3. Instructional Strategies
[Explain the teaching methods and strategies you employed]
4. Content Development
[Describe the course materials and resources you created or curated]
5. Assessment Methods
[Detail how you planned to assess student learning and gather feedback]
[Describe how you implemented the course, including any real-time adjustments you made based on student feedback or observations]
Key Challenges
Solutions
[Explain how you addressed these challenges]
Quantitative Data
Qualitative Feedback
What Worked Well
Areas for Improvement
Adapting for Online Learning
[Describe your ideas for transitioning this course to an online format]
[Summarize the most important lessons learned and how this experience has shaped your approach to instructional design]
Identified eight key user personas, focusing on workers experiencing a 40% claims denial rate primarily due to document submission errors. Insights from call center interactions revealed a crucial gap in user understanding and website navigation ease.
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